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  • E-Konsulta

What to Expect During Your Online Check Up

Updated: Jul 18, 2023

Gone are the days when seeking medical advice meant the only option was to drive to the doctor’s office or hospital. Nowadays, more people are taking advantage of the convenience of online check up. But if you’ve never had an online check-up before, it helps to know what to expect.

You may now receive expert medical advice from the convenience of your home thanks to E-Konsulta. What to anticipate while scheduling an online check-up is outlined below.

A doctor holding a phone for online consultation process

Before the Online Check-Up

Booking an Appointment at E-Konsulta

Booking an appointment is hassle-free and easy. All you have to do is visit the E-Konsulta website and click the “Inquire Now” link. You can then fill out the necessary personal information and choose your preferred doctor, date, and time. You will then receive a confirmation email to remind you of your appointment.

Privacy and Security

One of the most important aspects of an online check-up is privacy and security. Before your appointment, you will be asked to fill out a confidential questionnaire that contains information about your medical history and any current symptoms you may be experiencing. This information will be kept private between you and your doctor.

Additionally, E-Konsulta makes sure that the platform safeguards user data, meaning that all of your medical data is protected, secure, and not shared with any outside parties. This ensures that you remain in control of your health information.

Preparing for the Consultation

Before the check-up begins, be sure to have the following information: your medical history, current medications, insurance, and contact information, as well as any test results and other essential notes.

You will also need to prepare your device. Ensure you have a reliable internet connection, a laptop, tablet, or smartphone, an up-to-date operating system, and a webcam.

A doctor typing on a laptop for online consultation

During the Consultation

Having the Consultation

On the day of your online check-up, log into the E-Konsulta portal 10 minutes before the appointed time. Once connected to the doctor, the doctor will begin the consultation, asking questions about your medical history and current symptoms.

During your online check up, you will have a video call with a licensed doctor in the Philippines. The doctor can assess your symptoms through the video call and provide a diagnosis if necessary. You will also be able to ask questions, receive advice, and discuss follow-up care.

The video call is also interactive and allows you to easily communicate with the doctor, similar to a face-to-face consultation. In addition, the doctor will be able to better understand your symptoms and condition with the help of the video.

Be sure to answer all the questions as honestly and accurately as possible. The doctor might use audio, video, and/or text-based communication for the check-up. The doctor can also order lab tests and prescribe medications if necessary.

After the Consultation


If your consultation with the doctor results in the need for medication, you can receive a prescription for it. Depending on your situation, your doctor may be able to prescribe medications such as antibiotics or pain medications.

If necessary, the doctor may also request laboratory tests to determine the best course of treatment for your condition. Some of these tests may also be done online through E-Konsulta’s partner laboratories.


Once the online check up is complete, you may be given additional instructions or a follow-up plan. This could include lifestyle changes, such as changing your diet or increasing physical activity, or it may involve further medical consultation with a specialist. Your doctor may also recommend other services available through E-Konsulta, such as online consultations with a nutritionist or physical therapist.

Online check ups provide a convenient and secure way to connect with a doctor in the Philippines. With E-Konsulta, you can expect a comprehensive consultation with privacy and security measures in place to ensure your safety.

In addition, you will be able to have an interactive video call with a doctor, receive a prescription if needed, and receive valuable advice or a follow-up plan. So if you are ever feeling ill or need to speak with a doctor, be sure to consider an online check up.

Getting Professional Advice Anywhere, Anytime

Online check-ups have revolutionized the way people receive medical advice. With E-Konsulta, you can access professional medical advice in the comfort of your home.

With our online doctor consultation service, you no longer have to worry about traveling to the clinic and waiting in line for hours. So book an online check-up today and experience the convenience of E-Konsulta.

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